replacemrrSubmit

Leaderboard / Zendesk / Replaced

Pathao replaced Zendesk

Now: Pathao Tickets, a patched open source helpdesk

$150Knet saved per year, after running costs

Pathao replaced Zendesk with Pathao Tickets, a self-hosted open source helpdesk patched in-house. Engineer Nadim Tuhin puts the cost at about $18,000 a month on Zendesk at scale and about $5,500 after.

Receipt #00832026-08-27

Pathao

Old billZendesk at scale
$18K
NowSelf-hosted helpdesk
$5,500
Net saved per month$12.5K/mo
Unclaimed Unverified

Not confirmed by the team

This comes from a public post. Nobody at the company has confirmed it.Is this your company? Claim this story.

Proof

No proof attached.

Unclaimed, unverified

Source

How proof works

Timeline

  1. Replaced2026-08-27

Embed

<a href="https://replacemrr.com/s/pathao-replaced-zendesk"><img src="https://replacemrr.com/badge/pathao-replaced-zendesk.svg" alt="Replaced MRR on replacemrr"></a>
Report this story